Shipping policy

TeeGenius Shipping Policy

Last Updated: 02/24/2025

At TeeGenius, we are committed to delivering high-quality apparel with a seamless shipping experience. Please review our shipping policy below for details on rates, processing times, and delivery expectations.

Shipping Rates & Delivery Times

• Standard Shipping: $9.99 (Flat Rate)
• Processing Time: 1-3 business days
• Estimated Delivery Time: 3-5 business days (after processing)

Order Processing

• All orders are processed daily, excluding holidays.
• Once your order is placed, you will receive an email confirmation. A tracking number will be provided once your order ships.
• As we use direct shipping (print-on-demand), items may ship separately if multiple products are ordered.

Shipping Carriers

We partner with reliable carriers such as USPS, UPS, and FedEx, depending on your location and order size.

Shipping Locations

• We currently ship within the United States.
• International shipping is currently not available.

Delays & Issues

• TeeGenius is not responsible for shipping delays caused by the carrier, weather, or other unforeseen circumstances.
• If your order is delayed beyond the expected timeframe, please contact us at 
  theeteegenius@gmail.com.
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Lost, Stolen, or Damaged Packages

• If your package is lost or stolen after delivery confirmation, please contact the carrier for resolution.
• If your package arrives damaged, please email us within 7 days of receipt with photos of the item and packaging for assistance.

Address Accuracy

Please ensure your shipping address is correct before placing your order. TeeGenius is not responsible for orders shipped to incorrect addresses provided by the customer.

Returns & Exchanges

We currently do not accept returns or exchanges unless the item is defective or incorrect. See our Return Policy for more details.

For any questions, please contact us at theeteegenius@gmail.com.

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